⚠️ Important
Deleting your account or data is permanent and cannot be undone. Please ensure you have exported any diary entries you wish to keep before proceeding.
Delete Your Account
Permanently delete your account and all associated data
How to Delete Your Account
Launch the DigiDiary app on your iOS or Android device
Tap on the Settings tab (gear icon) in the bottom navigation
Scroll down and tap on the Account section
Tap the red "Delete Account" button at the bottom
Review the warning and confirm by tapping "Delete My Account"
What Gets Deleted
| Data Type | Status | Timeframe |
|---|---|---|
| Account profile & credentials | Deleted | Immediately |
| All diary entries & text | Deleted | Within 30 days |
| Voice recordings & audio files | Deleted | Within 30 days |
| Photos & images | Deleted | Within 30 days |
| Location data | Deleted | Within 30 days |
| Cloud sync data | Deleted | Within 30 days |
| Anonymised analytics | Retained | Cannot identify you |
Delete Your Data Only
Delete your data while keeping your account active
How to Delete Specific Data
Launch the DigiDiary app on your device
Go to the Diaries tab to see all your diaries
Swipe left on a diary and tap "Delete" to remove it
Go to Settings → Account → "Delete All Data" to remove all diaries while keeping your account
Data Retention
- Soft-deleted entries: Moved to trash and permanently deleted after 90 days
- Immediate deletion: You can empty the trash manually to delete data immediately
- Cloud sync: Deleted data is also removed from cloud backups within 30 days
- Local device: Data is removed from your device immediately upon deletion
Need Help?
If you're unable to delete your account through the app, or if you have questions about your data, please contact us:
Fulcrum Solutions Pty Ltd
Email: info@fulcrumsolutions.com.au
Subject: "DigiDiary Account Deletion Request"
Please include the email address associated with your DigiDiary account. We will process your request within 30 days in accordance with Australian privacy law.
For more information about how we handle your data, please see our Privacy Policy.